Terms & Conditions

1. Handmade Nature

All products are 100% handmade. Small variations in color, size, or pattern may occur. These are natural and part of their charm.

2. Order Processing

Orders are processed within 2–14 business days. We don’t accept cancellations once the order is placed, as items are made-to-order.

3. Pricing & Offers

All prices are in INR. Discounts, offers, or tier pricing (based on quantity) are subject to change without prior notice.

4. Payments

All transactions are made through secure third-party payment gateways. We do not store your card or UPI data.

5. Returns & Refunds

We do not offer returns or cancellation.

6. Shipping Delays

Shipping orders can take 3-30 days depending on the quantity. Shipping timelines may vary due to availability, courier delays, or festivals. We are not responsible for delays caused by third-party couriers.

7. Intellectual Property

All content, images, logos, and designs on our website belong to Oorja Threads. Reuse without permission is prohibited.

8. Contact Info

For questions, email us at oorja.threads@gmail.com or DM on Instagram @oorjathreads.store.

9. Policy Updates

These terms may be updated any time. Keep checking this page to stay up-to-date. Continued use of the site means you agree to the latest terms.